Queue Processor Base Queue Management System QMS250i

    
Queue Processor Base Queue Management System QMS250i
Category: Queue Management System
Product Code:

QMS250i is a cost effective computerized ticket queue system designed for managing customer queue at service counters or rooms. It is used by banks, hospitals, clinics, government service counters and utilities bill payment counters.

NO MORE STANDING IN QUEUES

By issuing queue tickets to customers, it eliminates the need for customers to physically stand in line while waiting to be served. When it is a customer’s turn, his ticket number will be displayed on the Main Display and Counter Display as well as being announced in voice.

MULTIPLE SERVICES

QMS250i supports up to 10 different services, each of which has a different series of ticket numbers. Service counters can be programmed to serve one or more services. Services can be defined as priority, primary or secondary. Customers are served on a first-come-first-served basis within a category.

STORE AND TRANSFER FEATURES

A lapsed number may be stored and automatically recalled later. The transfer feature allows a customer to visit two or more counters one after another with a single queue ticket.

STATISTICAL REPORTS

Daily summary report is automatically printed on the Ticket Printer. Queue data can be retrieved at any time to print the daily or monthly statistical reports and analysis which are useful to managers in future planning, staff appraisal, etc.

VOICE ANNOUNCEMENT

The system is equipped with a Voice Module announces each call in voice automatically. This feature provides a cordial and efficient way of serving customers.

EASY UPGRADE TO QMS300i

QMS250i may be easily upgraded to the more sophisticated QMS300i system by merely replacing the queue processor with a Supervisor Terminal.

OTHER FEATURES

*Beeping for new customer arrival
*Manual Calling
*Checking queue length
*Limiting number of tickets issued per day for each service
*Low running cost
*Advertisement on ticket

TECHNICAL SPECIFICATIONS:


QUEUE PROCESSOR

Queue Processor : Real time embedded processor with web-based technology

TICKET PRINTER

Type : Line thermal printer
Printing Paper : Thermal paper roll 80mm wide
Character Size : 1.25mm(W) x 3.0mm (H)
Printing width : 72mm / 576 dots
Printing speed : Approx. 62.5mm / second
Colour : Black

COUNTER TERMINAL

Display Type : LCD
No. of digits : 16
Digit Size : 7-mm high
Casing : Moulded plastic
Power : 0.08 W (typical)

COUNTER DISPLAY

Display Type : LED
No. of Digits : 4
Digit Size : 58 or 100mm high
Colour : Red, green or yellow
Audio output : Chime or buzzer
Frame : Chromed aluminium
Power : 3W (typical)

MAIN DISPLAY

Display type : LED
Digit Size : 58 or 100mm high
Display Fields : 4-digit queue number, 2-digit counter number and counter direction arrow
Colour : Red, yellow or green
Audio Output : Chime or buzzer
No. of Lines : 2 or 3

VOICE MODULE

Type : Digital voice synthesizer
Speaker : 4 or 8 Ohm
Max Output Power : 18W

DATA LINK

Type : RS485
Cable : 4-pair UTP cable

DIMENSION

Ticket Printer c/w Queue Processor : 214(H) x 150(W) x 170(D) mm
Counter Terminal : 133(L) x 90(W) x 28(H) mm
Counter Display : 90(H) x 233(W) x 34(D) mm
Main Display : 232(H) x 417(W) x 34(D) mm
Voice Module : 68(H) x 282(W) x 190(D) mm

             

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CLV Resources Sdn Bhd

Address:
No. W507, West Wing, Metropolitan Square,
No. 2, Jalan PJU 8/1, Bandar Damansara Perdana,
47820 Petaling Jaya, Selangor.

Tel: 603-7496 7422