Queue management system (QMS) has become an indispensable tool for any establishment that provides counter services.
Queue Management System forms a very important part of the entire customer satisfaction experience. People form a queue in various locations such as at supermarket checkouts, retail stores, F&B kiosks, banks, clinics, hospitals, post offices, airport security, etc. Having queue in your business premises is a good sign which indicated that you have a lot of customers and the business is promising. What is important is how you manage the queue to ensure a smooth customer flow and thus enable a serene and stress-free waiting environment.