QMS400i Queue Management System
This is an integrated queue management system that offers sophisticated features and yet affordable. It incorporates advance embedded system technologies and supports LAN, WLAN and web accessibility. It provides real time status viewer and reports on service, counter and staff performances.
Main features:
- All in one design come with a main system controller
- Web counter terminal
- Wireless support
- Branch corporate connectivity
Also see :
- CT700 Counter Terminal
- WCT400 Web Counter Terminal
- CT7410 Counter Terminal
- MD70 LCD Main Display
- VM700 Voice Module
Description
QMS400i is an integrated queue management system that offers sophisticated system features and affordability. It incorporates advanced embedded system technologies and supports LAN and web accessibility. It provides real time status views and reports on service, counter and staff performances. Data are captured and stored in flash memories, and optionally can be uploaded to central QMS server at head office or data
centre.
QMS400i offers the ideal solution for customers who are looking for affordable queue management systems to cater for a small number of counters. By using advanced electronics and an integrated approach, QMS400i is able to minimise system component counts and achieve significant cost savings.
Main system features:
- Integrated Design Versatile main system controller incorporates the functions of Ticket Printer, Main Display and Voice Module besides managing the queue system operationsand supporting Web Counter Terminals. This design approach helps to reduce the total cost of ownership.
- Web-based Solutions System monitoring, reporting, maintenance and control can be performed remotely via standard web browser. No software installation is needed. Web interface offers ease of use and reduce the learning curve.
- Web Counter Terminal Staff PC can be used as a virtual calling terminal to call the customer by leveraging its web browser. This simplifies deployment and reduces system cost.
- Branch-Corporate Connectivity Default integrated support to a central QMS Server at the head office or data centre for central data depository, status monitoring and reporting.
Features
- Embedded system with all-in-one concept
- Integrated Main Display and Voice Announcement function
- Web-based technology
- Integrated Web Counter Terminal function (requires Edge 120 or above / Chrome 18 or above / Firefox 11 or above)
- Real time status views
- Daily and monthly reports
- Comprehensive counter functions:- Login, NEXT, CALL, STORE, DONE, TRANSFER TO COUNTER, TRANSFER TO SERVICE, CHECK STATUS
- Multiple ticket services & transfer services
- Support alphanumeric ticket numbers
- Multiple service priority
- Integrated support for branch-headquarters connectivity
- Optional integration with QMS® apps
